Customer Testimonials
Zachary Bonilla was I a huge help on the phone today and answered any question I ask!
Ryan is the perfect example of a great dude. He really helped me find what I needed and was able to get me in and out of there as fast as possible.
Ryan really helped me out. Was able to find exactly what I needed with no one rushing me. Overall great experience!
I had an exceptional experience with Zachary at Brandon Tomes Volkswagen of McKinney! From the moment I walked in, Zachary was incredibly attentive and knowledgeable. He took the time to understand my needs and guided me through the entire process with patience and expertise. His friendly demeanor and genuine care made the car-buying experience enjoyable and stress-free. I highly recommend Zachary to anyone looking for a top-notch sales representative. Thank you, Zachary, for your outstanding service!
John C was amazing and professional. . Great service!!! I’ll be back for future needs for my GTI.
Service is always exceptional and takes care of me no matter my issue. They always greet me courteously and while I wait for the car I am constantly reminded of the status and offered beverages. They take pride in their work and it shows.
Jon C was very supportive with our visit. He was great!
Jon C is awesome! Did a great job getting my car serviced!
John C. Was amazing in helping me getting my Jetta serviced and back on the road in no time.
Today I was helped by Bryan C with getting my car serviced. He was very helpful.
Bryan C helped me out in the service department. Was very fair and polite. Made sure that I was happy upon leaving.
Love my new car thank you Bobby for your help.
Julie was a really good sales woman. She was super knowledgeable and she helped me find my dream car, I appreciate the help with the whole process of purchasing my new car!
Awesome service. Devon was very helpful and friendly.
Our sales person, Bobby, made our entire purchase process very enjoyable. He answered all our questions, explained the buying event in detail, and walked us through everything from beginning to end. I recommend Bobby and Brandon Tomes to anyone interested in a new or used VW.
Ryan was super helpful and helped me get into the exact car I’ve been looking to get. Thank you Ryan!
Josh was great.
Preston in sales is great
Just wanted to let you guys know I had a great experience at this location thanks to Zach, he was very professional and knowledgeable and answered all the questions I had, thank you Zach!!
Had an awesome experience with my purchase of a new Jetta, miss Julie was able to give me a great price!
Julie was fantastic! Answered all my questions and is very professional
Thanks to the sales staff Isaac, we became Arteon owners. He took care of us in a very respectful manner and thanks to him, I found the car I was looking for. Thank you very much for everything.
Our salesman Zachary was a very helpful and nice gentleman. He answered all my questions clearly and concisely. It made the process smooth and enjoyable. I’d recommend speaking with Zach for any new customer!
I had a light come on while I was driving and decided to quickly pull in here. Devon got with me immediately to see what the issue was and Kareem grabbed my keys and took my car back within seconds! I sat down for 5 minutes and everything was solved. Thanks Devon and Kareem for the OUTSTANDING service!!! Will always be a McKinney Volkswagen fan!!
I went Tuesday to get my sun visor to be fix, they kept my car & give me a loaner car, after 2 days, they called me to pick up my car, & problem fixed & my car washed neatly, looking I just bought it.... Thank you Brian for your help 💕
I stopped by Brandon Tomes to get an appraisal on my truck. My salesman Bryant was very professional and had me appraisal in a short amount of time. No strings attached. I will be back when I am shopping for a new vehicle!
Brandon Tomes dealership was amazing! The customer service was on point and so friendly and easy to work with. Lance and Preston were great sales people and I would recommend them to anyone in the market for a VW!
Dealerships great!! Jonathan C. really helped out a lot with getting the accurate diagnosis of the issues with my car and getting them fixed quickly as possible. Highly recommended
Bryan C. was a great help. Thank you!
Jonathan C. was awesome. Quickly got our car in and out for a much needed oil change and helped us identify and schedule our next service. Got a nice clean car to go home in as an added bonus.
I have my new Atlas I have been wanting since they came out. Thank you Issac for making this happen. I appreciate your kindness and you Your Volkwagon knowledge to help my navigate this new fandangled technology. Thank you all at Brandon Tomes.
John C was great. He listened to my problems and sorted them out very quickly. A great service was provided to me .
John C was great. He got me in and out in under 10 minutes and fixed my problem!!
Garrett was such a great help thank you !
Devon did a great job and taking care of my car to be serviced. He was focused in sharing what needed to be done and then easily got it done. Highly recommend the service at VW in McKinny.
Ryan helped me out and was super nice to me. He was on point and sharp the entire time. Big props to him
josh was so helpful when purchasing my brand new jetta SEL! i appreciate everyone there 🤍
I recently purchased a used 2022 Volkswagen Passat from Brandon Tomes VW. Lance treated me like gold! Low pressure and work very hard to get the deal I needed. He ensured my car was ready to go. This was a very good experience! Randall K
Bryan C. He was very helpful and he took the time to explain all the work that my car needed very clear. Amazing service.
Zachary Bonilla was very helpful and he answered all of my needed questions. Very friendly very helpful very polite. I would truly recommend again!!!
We had the best experience with Bryant! Be sure to ask for him! We had been looking for an Atlas for months and he was by far the best salesperson we worked with. Very knowledgeable and understood exactly what we wanted. We were pretty specific too 😅. He worked with his team to find us the exact car we were looking for and actually even better. We really appreciate the service from the whole team, including Carlos who helped with our financing. Definitely recommend this dealership to anyone who is looking and happy to be part of the VW family!
Zach was the best. He did an amazing job. Very great customer service. We will be back.
Quick and easy process from Bryan C. Thank you!
Bryan C.
Brian C. Was great help with my service today. Gave updates when they were available and made sure I was good throughout my time there. Highly recommend him as your servicer
Keegan was super upbeat, friendly and helpful.
Good experience overall. Bobby and Jule did great job facilitating throughout the buying process. It went smooth. I recommend.
John C did a great job! Easy to work with.
Garrett was great help today thank you
We had an amazing experience purchasing our Volkswagen Tiguan thanks to Isaac Fernandez. Isaac was incredibly patient, answering all our questions and guiding us through the decision-making process with ease. His kindness, friendliness, and responsiveness made the entire experience stress-free and enjoyable. He is truly a cool guy and so easy to work with. Kudos to Isaac for his outstanding service!
i had a great experience here! my salesman was keagan, he was super nice and helpful!
Recently had bought a vehicle at Brandon Thomas. Safy made the experience very easy. Had a great experience!
Good experience at Brandon Tomes dealership. Recommend for others! Safy was very helpful and answered ever question I asked. Thank you!
Julie was amazing at helping me find a new car!
I recently purchased a vehicle from Brandon Tomes VW and did expect things to go as smooth as they did, thanks to Norris. Norris made the process seamless and easy for me. Thank you Norris!!
Rose was so great never had a sales person like her I will definitely be coming back
Jon answered all my questions, and made the process far less intimidating than other dealerships have in the past.
Ryan was great! Will recommend him and this dealership to everyone I know!!
Julie Hernandez helped me buy a car! She was knowledgeable, understanding, and most importantly kind. Thank you for your help, Julie!
Went it not knowing what I wanted, and thanks to Bryant I'm leaving a happy customer!
Bryant was awesome. He really listened and helped us find a great car without the pressure. Thank you Bryant!
Everyone go check out Brandon Tomes! Ryan was phenomenal! He has excellent customer service skills!
I came in for an Atlas, but it was out of my price range. Josh, my Sales Consultant, showed me a few Tiguans in my price range but they didn't have the leather seats and sunroof I really wanted. Lastly, he showed me a Taos, which I NEVER considered because I thought it would be too small. I test drove it and fell in love!!!!!! I'm 5'9 and have more than enough leg room, as do my backseat passengers who are also tall! Plus I got my panoramic sunroof and leather seats!!!!! It has all the features I was ...
I had such a great experience. Preston was awesome with making the process so easy and understandable!
I was helped by both Dominic and Stephan who were both well informed, understanding, and patient during my car buying process. They made sure my family knew we could ask them anything at any time and made the entire experience stress free and comfortable. Highly recommend these two, and within the dealership everyone was incredibly nice and greeted you with a smile asking what they could do to help.
I was so pleased with my experience st Tomes Volkswagen in McKinney. I was greeted by Zach, who took his time to answer all of my questions. He was so patient with me since I was undecided about my options. I felt comfortable with no pressure. He took away the jitters of car shopping.
Garrett B 10/10 service - I own two VW Atlas and I choose to get them serviced here because of the outstanding customer service and follow-through I always receive from Garrett B in the service department.
Brought it in for a check engine light. Service was smooth and quick. Everyone was really helpful, especially Bryan C. , which was my service advisor. Highly recommend.
Jon C. Gave us excellent customer service. Jon C. thoroughly explained the work to be completed answered our questions. Contacted us within the timeframe discussed earlier and explained the work completed & diagnostics of our vehicle.
Jonathon C. was great to work with. He went above and beyond and kept us updated every step of the way.
Had a pleasure having John C in the Service Dept assist me with my oil change today. He has excellent customer service. He explained everything fully. He was friendly and professional. Ask for him when your car need serviced!
Excellent service here staff very friendly this will be my new home . Uber guy was friendly drove me home. Thank you guys .
Safy helped me buy a VW Atlas, he was very informative and helpful ; made the buying process super smooth compared to my previous dealerships. I will always come back to visit Safy if I ever need a new vehicle!! 5 STARS!
I recently wanted to check out a Volkswagon Atlas. I didn't know much about the vehicle, but luckily Safy was there to help me and he explained everything to me in great detail. He helped me make a very informed purchase. 10/10 experience I would definitely recommend Safy to help you purchase your next vehicle.
Don’t leave reviews very often but just wanted to say that the staff is super respectful, helpful, and professional and if you’re ever in need of service or a new car, this is the place to go
Bryan C was absolutely fantastic today on having my car serviced. Will definitely come back and hope to see him here again. Thanks so much!
Had a great experience at the service department yesterday with Jovanni Mancina! I came in with a couple of concerns about my new car - he listened and helped to get them addressed! They were able to pinpoint what I was describing and fix it in the same visit. Jovanni checked in with me each step of the process to let me know what was happening. So nice to be kept in the loop during the time I was waiting!
Julie is an amazing sales woman. She’s very knowledgeable and helped me find my dream car
The sales person I worked with was Julie, she was very accommodating and was a pleasure to work with.
Sales woman Julie was amazing and helpful with a great attitude which made the entire experience the best I ever had buying a vehicle. She helped me and my family find the best deal as well.
It was a pleasure going to this location. The salesman, Safy, was very informative and I ended up buying an Atlas. The process went very smoothly and I highly recommend this location. Just ask for Safy.
Second time leasing a car from this dealership and this second time was even better than the last thanks to Keagan in sales who helped me get exactly what I wanted in my budget without the typical car dealership anxiety, and Lane in finance couldn't have made it any more hassle-free, easy, and found a price better than I expected. If you get these two, you're golden. Will be asking for them by name next time!
Our rep Zachary was extremely helpful. He was able to answer all the questions we had for him. He was very professional throughout the time we were there and handled himself with class. He made the whole process easy and catered to our needs. He took away the stress and exhaustion that comes with the process of trying to buy a car.
I’d like to thank Zach for being so helpful, and polite. He answered all my questions during my visit, and was super attentive! Amazing customer service! 5 stars!
Bobby was super helpful and kind. Definitely recommend this dealership.
This is a great dealership! I definitely recommend going to Ryan Fields ! He’s so patient and cares about helping his customers!
I just want to shoutout Ryan Fields! He’s so helpful and kind! I loved going to him for my car so much !
Great Service here!! Bryan C was very helpful!!!
We got a really good deal for Volkswagen Toas for my parents. Bryant is amazing and gave us a fair deal. I would definitely recommend to friends and family.
Awesome customer service. Had what I needed and fast and courteous check out
Jon C was great help getting my car all taken care of today, highly recommend him if you need any service needs!
Best experience ever , it's always a headache deal with a purchase a new car but , I never thought this time it will be very easy, Bryant McDowell it's the nice guy we ever met it made all these so easy we know the Lord hands it's on him all the time we appreciate Bryant for this excellent customer service. GOD BLESS YOU .TKS BRANDON TOMES
John C was an excellent help today. Never been more proud to drive a VDub.
John C. is really a nice guy to work with. Happy with him and all the services that he provided
My experience at Brandon Tomes Volkswagen Dealership was exemplary. My salesperson Isaac was extremely helpful with answering all my questions and took into consideration all my needs and preferences so I could purchase exactly what I was looking for. Overall great experience.
Went in to purchase a new 2024 Volkswagen Atlas and we were greeted by Bryant and quickly shown the vehicles we wanted to see. Bryant went on the test drive with us and was very knowledgeable of each of the features of the car and made sure to take his time with us. They ended up needing to get the exact car I wanted from a nearby dealership and they did it very quickly! Zachary also helped deliver the vehicle to us when we arrived to pick it up later in the evening. We are very happy with our purchase and ...
Garrett was awesome !!
Jon C. Took great care of us from beginning to end. My vehicle needed a warranty repair and a recall repair. We were heading out of town so we needed our vehicle back before we left. We dropped it off just before close on one day and it was done by lunch the next day. He was professional and informative every step along the way.