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Schedule Your VW Service Appointment Online

If you are ready to set up your service appointment for your Volkswagen, you can enter a few details for our system to find your records if you are a returning customer or follow the prompts if you are a new customer.

Returning Customers

You can enter your phone number, email address, or VIN associated with your Brandon Tomes Volkswagen account so we can find your records. Welcome back!

New Customers

Follow the prompts below to book your first service appointment. We’re happy to have you!

Detailed Instructions for Setting Up Your Service Appointment at Brandon Tomes McKinney Volkswagen

To ensure you have all the necessary information on hand, we have provided the steps to schedule your appointment in an outline below:

    • Enter your email address or phone number
    • Provide vehicle-specific details, such as the year, model, accrued mileage, and any other appliable details
    • Service(s) for which you’d like to set up an appointment
    • Transportation needs, if any, you have to or from our service department in McKinney, TX

Choose the date and time that works best for your schedule

  • Review and submit your request
  • Include whether you would like to receive text or email updates about your appointment


If you need further assistance with setting up your appointment, we offer a live chat feature on the bottom right-hand side of your screen. Feel free to ask our friendly representative any questions you may have.


Schedule Service